Industries
Public Sector
Impacting Nations: Fast, reliable emergency response for the public sector.
More than half of all deaths that occur in lower middle income countries can be prevented through timely emergency response.
More than half of all deaths that occur in lower middle income countries can be prevented through timely emergency response.
Less than 9% of the African
continent is covered by formal
emergency medical services systems.
continent is covered by formal
emergency medical services systems.
Just 3 out of 100 citizens call for help in an emergency, because they are not sure that existing systems are reliable.
More than 6 million deaths occur annually from poorly managed emergencies. Learn how we partner with governments to protect their citizens.
As African governments move to deliver Universal Health Coverage and achieve the Sustainable Development Goals, emergency response offers an important solution for improving access to care. Emergency Response Africa partners with governments through public-private partnerships and technical partnerships to achieve SDG 3 – Good Health and Wellbeing, 8 – Decent Work and Economic Growth, and 17 – Partnership for the Goals, by establishing and operating effective emergency services.
With a critical focus on finance, operations, technology and data, ERA offers governments a turnkey solution to manage the complete delivery of fast, reliable emergency services. Our solution spans creative and sustainable financing models and capacity building of prehospital and hospital emergency wards to asset management, data analysis, and optimized resource allocation.
We design holistic, sustainable emergency services programs that help governments drive impact and internally generated revenue.
Case Study
Ekiti State Government partners Emergency Response Africa to deliver fast, reliable ambulance services
The Ekiti State Government Ministry of Health and Human Services launched Ekiti State Ambulance Services (EKSAMs) in February 2022 and entered into a technical partnership to drive effectiveness of the new service. Working with EKSAMS, we are providing access to our Signal platform for public sector, technical support, and capacity building opportunities for the ambulance services staff.
FAQs
How does Emergency Response Africa work?
When someone calls ERA, a trained First Responder will be notified on our app and be at the scene of your emergency in minutes. They will stabilize the emergency victim, treat where possible, and if advanced care is required, facilitate transport to one of our Emergency-Ready Hospital Partners. Our medics are highly trained, certified, and provided with quality equipment to deliver care in almost any setting. Whether you’re at home or on the roadside, you know you’re covered. Learn more about our plans.
I currently have a health insurance plan, why do I need emergency medical cover?
In an emergency, urgent care at the scene gives the highest chance of survival. While most health insurance plans are excellent as soon as you get to the hospital, Emergency Response Africa helps you get access to health services before getting to the hospital. We are currently building relationships with HMOs to make our service available as part of your insurance package. You can help us achieve this by referring us to your provider. Please make an introduction by emailing contact@emergencyresponseafrica.com.
Can I call the toll-free number anytime?
Yes! Our emergency helpline is available 24/7 and you can speak with a qualified medical professional. The on-site First Responder service is currently available 7 days a week between 9 am and 5 pm, while medical transportation to a hospital is available 24 hours a day, 7 days a week. Call us when you need it and get end-to-end care. For non-emergency inquiries, you can email us at contact@emergencyresponseafrica.com.
What is the difference between ERA and other ambulance services?
ERA is the only prehospital care provider that offers both on-site First Responder services and medical transportation. The on-site First Responder service dispatches Medical First Responders on motorcycles in minutes who can triage, treat and discharge patients at the scene of the emergency. Medical transportation allows patients to be moved by ambulance to one of our Emergency-Ready Hospital partners. This approach saves time and money, ensuring you get the right level of care fast.
Is Emergency Response Africa a non-profit organization?
No. ERA is a social-enterprise, designed to be both affordable and profitable. We charge a subscription fee, entitling you to call us whenever you are in need. Our promise to you is that we will treat your emergency with urgency, excellence, and empathy, and you will get value for your money. Learn more about our plans.
