Products & Services
Ambulance Service
Patients frequently require medical transportation between healthcare facilities or diagnostic centers in order to access comprehensive quality care. How a patient is transported and the level of care provided in transit can be just as important for recovery, as the hospital care they receive.
Our ambulance network includes the following vehicles:
- Patient Transport Vehicle - for moving patients in stable condition who require minimal intervention in transit.
- Basic Life Support Ambulance (Basic Life Support) - for patients requiring basic resuscitation and medical support in transit.
- Advanced Cardiovascular Life Support Ambulance (ACLS) - for unstable patients or patients requiring long distance transportations.
- Mobile Intensive Care Unit (MICU) Ambulance - for critical patients requiring advanced intervention, monitoring, and stabilization in transit.
Interhospital Transfers
Our ambulance services team ensures prompt, high quality medical transfers for both emergency and non-emergency cases. Submit a request below and a Medical Dispatcher will assist you.
Interhospital Transfers
Our ambulance services team ensures prompt, high quality medical transfers for both emergency and non-emergency cases. Submit a request below and a Medical Dispatcher will assist you.
Long Distance Medical Transport
Need to move a patient from across Nigeria to Lagos or Abuja? Our ambulance partner network reaches across southwest Nigeria and into parts of the southeast, south south and north central. Submit a request below and a Medical Dispatcher will assist you.
Secure any location with Ambulance Standby
Whether you are an event organizer, warehouse, industrial plant, or residential estate, ambulance standby services ensure the safety and health of your people. All ambulance standby services include:
- Fully-equipped ambulance
- Qualified Paramedic or Nurse
- Professional Driver
Ambulance standby services are available on a short-term basis (hourly, daily, weekly) or long-term basis (monthly and annually). Ambulance rentals (vehicle and driver only) are available on a case-by-case basis. Learn more about how we support events
FAQs
How does Emergency Response Africa work?
When someone calls ERA, a trained First Responder will be notified on our app and be at the scene of your emergency in minutes. They will stabilize the emergency victim, treat where possible, and if advanced care is required, facilitate transport to one of our Emergency-Ready Hospital Partners. Our medics are highly trained, certified, and provided with quality equipment to deliver care in almost any setting. Whether you’re at home or on the roadside, you know you’re covered. Learn more about our plans.
I currently have a health insurance plan, why do I need emergency medical cover?
In an emergency, urgent care at the scene gives the highest chance of survival. While most health insurance plans are excellent as soon as you get to the hospital, Emergency Response Africa helps you get access to health services before getting to the hospital. We are currently building relationships with HMOs to make our service available as part of your insurance package. You can help us achieve this by referring us to your provider. Please make an introduction by emailing contact@emergencyresponseafrica.com.
Can I call the toll-free number anytime?
Yes! Our emergency helpline is available 24/7 and you can speak with a qualified medical professional. The on-site First Responder service is currently available 7 days a week between 9 am and 5 pm, while medical transportation to a hospital is available 24 hours a day, 7 days a week. Call us when you need it and get end-to-end care. For non-emergency inquiries, you can email us at contact@emergencyresponseafrica.com.
What is the difference between ERA and other ambulance services?
ERA is the only prehospital care provider that offers both on-site First Responder services and medical transportation. The on-site First Responder service dispatches Medical First Responders on motorcycles in minutes who can triage, treat and discharge patients at the scene of the emergency. Medical transportation allows patients to be moved by ambulance to one of our Emergency-Ready Hospital partners. This approach saves time and money, ensuring you get the right level of care fast.
Is Emergency Response Africa a non-profit organization?
No. ERA is a social-enterprise, designed to be both affordable and profitable. We charge a subscription fee, entitling you to call us whenever you are in need. Our promise to you is that we will treat your emergency with urgency, excellence, and empathy, and you will get value for your money. Learn more about our plans.
