Products & Services
Emergency Response Planning
When an emergency strikes, the actions taken in the first few minutes by those who are present could be the difference between life and death. Our Emergency Readiness Assessments and Response Planning team works closely with the management and staff of organizations to assess their current level of emergency preparedness and create a well-documented emergency response plan based on global best practices.
During the Emergency Readiness Assessment, teams frequently uncover unrecognized hazardous conditions that could cause or worsen an emergency situation. They are then equipped with the tools required to address the identified issues and a clear plan to help their organization achieve a high level of preparedness. If required, we will supply, install, and maintain first aid kits, Automated Electronic Defibrillators (AEDs) and other safety equipment.
Identify and Mitigate Risks
During the Emergency Readiness Assessment, teams frequently uncover unrecognized hazardous conditions that could cause or worsen an emergency situation. They are then equipped with the tools required to address the identified issues and a clear plan to help their organization achieve a high level of preparedness. If required, we will supply, install, and maintain first aid kits, Automated Electronic Defibrillators (AEDs) and other safety equipment.
Prevent Loss, Promote Safety
Poor response to emergency incidents can result in severe losses and that is why every company, estate, and gathering should engage in emergency response planning. Emergency Readiness Assessment promotes safety awareness and demonstrates the organization’s commitment to the safety of workers and residents.
FAQs
How does Emergency Response Africa work?
When someone calls ERA, a trained First Responder will be notified on our app and be at the scene of your emergency in minutes. They will stabilize the emergency victim, treat where possible, and if advanced care is required, facilitate transport to one of our Emergency-Ready Hospital Partners. Our medics are highly trained, certified, and provided with quality equipment to deliver care in almost any setting. Whether you’re at home or on the roadside, you know you’re covered. Learn more about our plans.
I currently have a health insurance plan, why do I need emergency medical cover?
In an emergency, urgent care at the scene gives the highest chance of survival. While most health insurance plans are excellent as soon as you get to the hospital, Emergency Response Africa helps you get access to health services before getting to the hospital. We are currently building relationships with HMOs to make our service available as part of your insurance package. You can help us achieve this by referring us to your provider. Please make an introduction by emailing contact@emergencyresponseafrica.com.
Can I call the toll-free number anytime?
Yes! Our emergency helpline is available 24/7 and you can speak with a qualified medical professional. The on-site First Responder service is currently available 7 days a week between 9 am and 5 pm, while medical transportation to a hospital is available 24 hours a day, 7 days a week. Call us when you need it and get end-to-end care. For non-emergency inquiries, you can email us at contact@emergencyresponseafrica.com.
What is the difference between ERA and other ambulance services?
ERA is the only prehospital care provider that offers both on-site First Responder services and medical transportation. The on-site First Responder service dispatches Medical First Responders on motorcycles in minutes who can triage, treat and discharge patients at the scene of the emergency. Medical transportation allows patients to be moved by ambulance to one of our Emergency-Ready Hospital partners. This approach saves time and money, ensuring you get the right level of care fast.
Is Emergency Response Africa a non-profit organization?
No. ERA is a social-enterprise, designed to be both affordable and profitable. We charge a subscription fee, entitling you to call us whenever you are in need. Our promise to you is that we will treat your emergency with urgency, excellence, and empathy, and you will get value for your money. Learn more about our plans.
