Emergency Response Africa

ERA: THE ambulance service in lagos you can trust

ambulance service vehicle responding to an emergency
Ambulance company vehicle at night
Photo source : Unsplash

Calling an ambulance company in lagos to save a life is only useful if this emergency provider is capable of doing so. At ERA we are aware of the unique challenges emergency services have to deal with in Nigeria e.g bad roads, poor infrastructure, low income all of which make delivering an efficient ambulance service difficult . Despite these challenges we are committed to building the best possible ambulance service in Lagos and Nigeria.  

We do this by continually improving on these 3 crucial factors necessary for saving lives when called upon: 

  1. Response times
  2. Prehospital treatment
  3. Patient evacuation

Who do you call when you have an emergency?

There are several emergency conditions that require you to immediately call an emergency number such as 

  • Unconsciousness or altered level of consciousness e.g  drowsiness or confusion
  • Breathing problems 
  • Chest pain, discomfort or pressure lasting more than a few minutes that goes away and comes back or that radiates to the shoulder, arm, neck, jaw, stomach or back
  • Heart attack or stroke 
  • Vomiting blood or passing blood
  • Severe (critical) burns
  • Suspected poisoning
  • Seizures
  • Serious motor-vehicle collisions 
  • Injured or ill persons who cannot be moved easily 

In Nigeria you must use either of these two options to access an ambulance service.

Public: These are emergency services provided for by the governments. In Nigeria, Lagos state has the most robust emergency service but even this struggles to service 87 percent of  it’s service calls. 

Private: These are ambulance companies in Lagos and Nigeria managed by individuals or corporate bodies. They tend to function better due to the accountability measures government services often lack.

Thus to get the best ambulance service, you should opt for a private ambulance company in Lagos like ERA

Below are 3 essential features we offer which make us the ambulance company in Lagos capable of responding to your emergency needs.

1. Response times

Response times include the period from receiving an emergency call to arriving at a scene. Acceptable response times globally are 10 minutes in Urban areas and 30 minutes for rural areas. 

At ERA we are developing the fastest  ambulance service in Ikeja which takes just 10 minutes for places in Ikeja and 30 minutes for places beyond the Ikeja axis..

Our ambulance services also include a first responder motorcycle service,  deployed to make traffic a no- worry- problem and stabilize victims while waiting for an ambulance to provide transport.  

2.Victim management. 

Fast response times are great but what’s more effective in an emergency situation are the right tools … Without these, saving a life can be difficult if not impossible!

 Here are few of the resources deployed to make our ambulance services in lagos efficient 

  • Paramedics: Paramedics are the heart and soul of an emergency operation. ERA ensures its paramedics undergo the requisite training and accompanies ambulance services to their point of call – you. 
  • Jump bags: Jump bags are advanced first aid and trauma kits containing more tools than regular first aid kits e.g syringes, medications, bandages, drips etc
  • ECG, defibrillators: Heart conditions are common emergency situations requiring ambulance vehicles to have portable heart rate monitors i.e Electrocardiographs(ECG) useful for detecting abnormal heart beats and defibrillators for stabilizing them. At ERA our ambulances come fitted with the necessary medical equipment.
  • Ventilators: Ventilators are oxygen supply tools that help you breathe when you can’t do it yourself.  A collapsed lung, asthma, loss of consciousness are  common cases requiring the use  of ventilators.
  • Nebulizers: Used to enable patients inhale medications in gaseous form when injuries make swallowing difficult. Nebulizers work by converting liquid medications to gas.
  • Spinal boards: spinal boards are used in cases of suspected spine injury. They are designed as fitted ,close padded stretchers and when combined with a head immobilizer (a gear for holding the head in place) help to keep trauma patients steady during transit.
  • Splints:Placed on broken joints and wrists to provide support during movement.

This list isn’t a comprehensive one but it’s enough to give you insight into what makes us the ambulance company in lagos you can trust in case of emergencies. 

3. Patient evacuation

In severe emergencies, patients require evacuation to hospitals. It’s however common for hospitals to turn them away when

  • Overcrowding occurs
  • Patients are unable to pay before service 
  • Qualified personnel or specialized equipments are absent

This incident can escalate a condition and even lead to fatalities like the 2016 when 6 Nigerian doctors died due to  delayed hospital service.

As an ambulance company in lagos we are commited to making ambulance services in lagos efficient. Thus, we’ve partnered with emergency ready hospitals to  cater to your needs anyday at any time. These hospitals are also vetted for their emergency readiness, so you can be confident that you are in the best hands. 

Stay ahead of emergencies by keeping ERA close

It’s important to have an ambulance provider you can contact even before an emergency occurs. This ensures your emergency gets the immediate response it deserves. 

Stay ahead by saving our toll free number on the speed dial.You can also reach us via The Signal by ERA app available on ios and android. With the app you can alert us of your emergency with the push of a button. We will receive your location and dispatch a team of first responders to you. 

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