About ERA
Powering Emergency Response across Africa
Emergency Response Africa (ERA) was launched to address the millions of preventable deaths on the continent that happen every year. We grew tired of the stories of lives lost – fathers, mothers, sons, and daughters – valuable members of our families and societies who could have been saved with timely emergency response.
We all deserve to live in a world where help is available whenever and wherever you need it. ERA is making this a reality.
Folake Owodunni
Co-Founder & CEO
Our Vision
An Africa where everyone can receive emergency medical care in 10 minutes or less.
Our Mission
Fast, reliable emergency care across Africa.
Delivering Quality Care with Technology
Emergency Response Africa is a healthcare technology company that is transforming the way medical emergencies are managed in Africa, beginning in Nigeria. With the largest network of First Responders, emergency vehicles like ambulances, and verified Emergency-Ready hospitals across Nigeria, we connect emergency victims to the help they need 24/7. Our powerful proprietary technology platform transforms independent medics, ambulance services providers, and hospitals into a cohesive emergency medical services system, while our Command Center is live 24 hours a day, 365 days a year, ready to respond.
In any medical emergency, you can trust us to deliver the highest quality of care from end-to-end. Learn more about our technology
The Management Team
Emergency Response Africa is a company of diverse thinkers and doers who take pride in always improving our product. We share a vision and commitment to help each other — and our customers — create great work. Meet the team that’s transforming Emergency Response in Africa
Our Clinical Advisory Board
Bringing global best practices in pre-hospital care to Africa.
Dr Prashant Phalpher
Emergency Physician, Regional Emergency Services Lead, Ontario Canada, Medical Director, Digital Health
Dr Oluwarotimi Akinola
Consultant Emergency Medicine, Fellow College of Emergency Medicine (South Africa), MMed (Emergency Medicine), Fellow of the Medical College in Emergency Medicine (Nigeria)
Steve Malone
Advanced Care Paramedic, Critical Care Transport, Director of First Aid Programs, Red Cross
Working at ERA
At ERA, we are always looking for great talent. If you are confident in your skills and committed to our values, we want to hear from you. Head over to our Careers Page to see current opportunities. If there are no available opportunities, check back again soon or simply email us at contact@emergencyresponseafrica.com. Be sure to share what you hope to do for us and why you want to join the team. We are on a journey that will impact generations to come, join us!
FAQs
How does Emergency Response Africa work?
When someone calls ERA, a trained First Responder will be notified on our app and be at the scene of your emergency in minutes. They will stabilize the emergency victim, treat where possible, and if advanced care is required, facilitate transport to one of our Emergency-Ready Hospital Partners. Our medics are highly trained, certified, and provided with quality equipment to deliver care in almost any setting. Whether you’re at home or on the roadside, you know you’re covered. Learn more about our plans.
I currently have a health insurance plan, why do I need emergency medical cover?
In an emergency, urgent care at the scene gives the highest chance of survival. While most health insurance plans are excellent as soon as you get to the hospital, Emergency Response Africa helps you get access to health services before getting to the hospital. We are currently building relationships with HMOs to make our service available as part of your insurance package. You can help us achieve this by referring us to your provider. Please make an introduction by emailing contact@emergencyresponseafrica.com.
Can I call the toll-free number anytime?
Yes! Our emergency helpline is available 24/7 and you can speak with a qualified medical professional. The on-site First Responder service is currently available 7 days a week between 9 am and 5 pm, while medical transportation to a hospital is available 24 hours a day, 7 days a week. Call us when you need it and get end-to-end care. For non-emergency inquiries, you can email us at contact@emergencyresponseafrica.com.
What is the difference between ERA and other ambulance services?
ERA is the only prehospital care provider that offers both on-site First Responder services and medical transportation. The on-site First Responder service dispatches Medical First Responders on motorcycles in minutes who can triage, treat and discharge patients at the scene of the emergency. Medical transportation allows patients to be moved by ambulance to one of our Emergency-Ready Hospital partners. This approach saves time and money, ensuring you get the right level of care fast.
Is Emergency Response Africa a non-profit organization?
No. ERA is a social-enterprise, designed to be both affordable and profitable. We charge a subscription fee, entitling you to call us whenever you are in need. Our promise to you is that we will treat your emergency with urgency, excellence, and empathy, and you will get value for your money. Learn more about our plans.