Industries
Mobility and Logistics
Roadside Assistance the Right Way.
As the transportation and logistics sectors grow, so do the numbers of road traffic accidents. Whether you deliver parcels using dispatch riders, heavy equipment with long-distance haulage trucks, or move passengers within and between cities, the risk of a severe road accident in our environment is one of the highest in the world.
As the transportation and logistics sectors grow, so do the numbers of road traffic accidents. Whether you deliver parcels using dispatch riders, heavy equipment with long-distance haulage trucks, or move passengers within and between cities, the risk of a severe road accident in our environment is one of the highest in the world.
Take the right measures to protect your people as well as your property. Secure an emergency response parntership that covers travelers and drivers within and between cities. In the event of a road traffic accident or other medical emergency, we will:
- Provide 24/7 access to our Command Centre staffed by qualified Medical Dispatchers
- Immediately deploy an Ambulance or Motorcycle Medic to the accident scene
- Evacuate the patient(s) to the nearest Emergency-Ready hospital
- Work with existing automobile or health insurance plans for accident related claims
- Provide technology APIs allowing motorists access to emergency response at the touch of a button or supporting automated crash detection
- Supply vehicle first aid and trauma kitssignage and more.
Travel the right way with Emergency Response Africa.
FAQs
How does Emergency Response Africa work?
When someone calls ERA, a trained First Responder will be notified on our app and be at the scene of your emergency in minutes. They will stabilize the emergency victim, treat where possible, and if advanced care is required, facilitate transport to one of our Emergency-Ready Hospital Partners. Our medics are highly trained, certified, and provided with quality equipment to deliver care in almost any setting. Whether you’re at home or on the roadside, you know you’re covered. Learn more about our plans.
I currently have a health insurance plan, why do I need emergency medical cover?
In an emergency, urgent care at the scene gives the highest chance of survival. While most health insurance plans are excellent as soon as you get to the hospital, Emergency Response Africa helps you get access to health services before getting to the hospital. We are currently building relationships with HMOs to make our service available as part of your insurance package. You can help us achieve this by referring us to your provider. Please make an introduction by emailing contact@emergencyresponseafrica.com.
Can I call the toll-free number anytime?
Yes! Our emergency helpline is available 24/7 and you can speak with a qualified medical professional. The on-site First Responder service is currently available 7 days a week between 9 am and 5 pm, while medical transportation to a hospital is available 24 hours a day, 7 days a week. Call us when you need it and get end-to-end care. For non-emergency inquiries, you can email us at contact@emergencyresponseafrica.com.
What is the difference between ERA and other ambulance services?
ERA is the only prehospital care provider that offers both on-site First Responder services and medical transportation. The on-site First Responder service dispatches Medical First Responders on motorcycles in minutes who can triage, treat and discharge patients at the scene of the emergency. Medical transportation allows patients to be moved by ambulance to one of our Emergency-Ready Hospital partners. This approach saves time and money, ensuring you get the right level of care fast.
Is Emergency Response Africa a non-profit organization?
No. ERA is a social-enterprise, designed to be both affordable and profitable. We charge a subscription fee, entitling you to call us whenever you are in need. Our promise to you is that we will treat your emergency with urgency, excellence, and empathy, and you will get value for your money. Learn more about our plans.
