Emergency Response Africa

Introducing ERA’s Life Saving Technological Innovation: Signal by ERA

ERA is rapidly expanding its technological infrastructure to enable her to serve better, faster, and at a wide range. Combining human (vast professional first responder network) and technological solutions in a bid to mitigate emergencies, Emergency Response Africa recently launched her emergency mobile application: Signal by ERA.

Signal by ERA is a mobile application that allows anyone experiencing a medical emergency to immediately request help 24/7. Registered users can report an incident, track the emergency case until help arrives, and report an incident occurring in their community. The app is supported by a 24/7 Command Center, staffed by emergency medical professionals who provide the human touch so often needed during emergencies in the form of phone-based first aid while help is on the way. To make emergency responses seamless, registered users can prequalify for an emergency care credit facility and cover the cost of emergency medical response without paying upfront, saving lives when it is most needed.

The Signal by ERA app allows users to access their health information, have interactions with professional paramedics, and locate other emergency services. Registered users with chronic illnesses also have the opportunity for rapid responses as their situation is already being monitored by ERA’s medical experts and with the help of ERA’s vast first responder network registered users now have the opportunity of rapid medical response within 10 minutes.

Signal by ERA Demo Presentation

Here are 5 critical reasons why you need the Signal by ERA Mobile App Now

1. Managing Emergency Incidents Becomes Easy

The Signal by ERA mobile app can take up emergency cases efficiently with much ease: This is why it was built! In case of any emergency, the Signal by ERA mobile application will notify our dispatchers about the emergency, and the dispatchers will immediately send all the necessary information through the app. This will not only save time but help the medical first responders as well as hospital staff to speedily prepare for an emergency in advance.

2. Enable Immediate Access to Medical Emergency Treatment  

Time is critical in emergency response; a microsecond can determine life or death! In today’s time, getting access to medical emergencies on demand is what exactly victims demand to overcome. Signal by ERA can save a lot of time as users can quickly request medical emergency services in just a few taps and get access information in a jiffy. In some instances, users can call the ERA toll-free number or chat with our medical professionals to get updates.

3. Easy Access to Medical Care Even in Remote Areas

According to a report released by WHO, nearly half of the people do not have access to proper healthcare. The Signal by ERA mobile app can help bridge this gap significantly. This life-saving technology leverages the ERA medical first responders network & our professional paramedics to easily offer remote medical emergency services and advice as well as treatment suggestions.

4. Access to emergency contacts.

While basic medical data about users can provide a medical professional with information on what may be wrong, speaking to a loved one(s) who knows the users well can be just as critical. Users can add one or several emergency contacts to the Signal by ERA app. This emergency contact will be notified if the user encounters an emergency and if there is a need to speak to a doctor about any treatments and/or procedures the doctor may need to perform.

5. Reduces medical errors.

One of the most important pieces of information a doctor needs to know is if users are allergic to certain medications. A drug allergy can be serious. Milder cases may result in hives or shortness of breath, but more serious drug allergies can lead to a life-threatening condition called anaphylaxis. This condition causes your body to shut down and includes loss of blood pressure, weak heartbeat, and seizures.

Besides allergy disclosures, emergency doctors or paramedics must know if an individual is currently taking any medication. Some medications should not be mixed or they may cause life-threatening complications. For example, taking over-the-counter medications, such as aspirin or diet medicine, can negatively interact with blood-thinner medication.

The risk of complications from an incomplete medical history can be minimized by including up-to-date information on your known allergies and current medications on the Signal by ERA mobile app.

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ERA CEO chatting with one of the Panelists During the Signal App Launch .

How to Download Signal by ERA Mobile App

To download and use the functionalities of the Signal by ERA mobile app;

  • Step 1: You are required to have a smartphone with IOS (Apple devices) or Android Operating system(OS), and an Internet connection.
  • Step 2: Search \”Signal by ERA\” on PlayStore/ App Store and click the “INSTALL” button to download and install the application.

You can also download it by going through the Mobile App tab on the web portal- www.emergencyresponseafrica.com or by Scanning the QR Code or you can click on any of the following links: App Store and Play Store.

Signing up

  • Step 1: Click the “Sign Up” link to complete the process.
  • Step 2: On the “Create Account” page, insert your information, including your mobile number, email, and desired password (add your health profile, HMO details, and emergency contacts)
  • Step 3: On successful validation, users will be registered and a message and notification will be sent to the registered mobile number and email address.

To request an emergency or report an incident:

  • Step 1: Click on the emergency button on the Home Screen
  • Step 2: Ensure you have permission to access your location and your contacts.

Registered User Privileges

  • User Registration
  • User Sign In
  • Request Emergency
  • Report Incident
  • Emergency Contact
  • Notifications
  • User Profile

Any questions, concerns, or issues regarding the app may be resolved by contacting the ERA support team. Clicking the “support page” on the app will prompt you to send an email, call or chat with the ERA contact support team.

Conclusion

The Signal by ERA mobile application has drawn several commendations from renowned medical professionals, health experts, and relevant stakeholders. In her remarks, ERA Co-Founder & CEO Folake Owodunni said “Providing quality and timely medical emergencies is key for us and we strive to venture into new frontiers to achieve that feat, especially with our latest in creating this life-saving technology: Signal by ERA mobile app. We will continue to improve and innovate our services to help reach every individual in an emergency. We are open to stakeholders, businesses, and organizations who will be open to collaborating and be incorporated into our platform to enable us to manage emergencies better”.

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