Emergency Response Africa

Products & Services

Bringing emergency care to those that need it the most.

Learn more below about our wide variety of services and solutions designed for individuals, corporates, and governments.

Signal Software and 24/7 Command Center

Our 24/7 Emergency Command Center is at the center of every successful emergency response. Reliability and continuity are crucial during any emergency situation and individuals, businesses, and g.....

Ambulance Services

When a patient needs to be transported from home to hospital, roadside to hospital, or hospital to hospital, ERA’s ambulance network is ready to help. With fully-equipped vehicles available in multiple locations, patien.....

Medical First Responder Service

ERA is building Africa’s largest network of First Responders – doctors, nurses and paramedics, who have been trained and certified to provide first aid and life support in a variety of emergency situations including sudde .........

First Aid and CPR Training

Our training and certification courses equip trainees with the skills and confidence needed to act in common emergency situations. Learn to care for sick and injured patients, administer CPR, and apply first aid techniques .....

Emergency Response Planning

When an emergency strikes, the actions taken in the first few minutes by those who are present could be the difference between life and death. Our Emergency Readiness Assessments and Response Planning team.....

Emergency-Ready Partner Program

A successful emergency response depends as much on the care a patient receives in hospital as the prehospital care delivered by paramedics and ambulances. Through our Emergency-Ready Hospital Program, .........

Travel safe

The # 1 concern among Nigerians in the diaspora planning a trip back home is SAFETY. Insecurity, potential medical emergencies, and bad roads, combined with a lack of reliable emergency response means that if anything happens.......

Safety Supplies & Merchandise

Purchase high quality first aid equipment, emergency medical and safety supplies from the ERA Store. Need an item that is not listed? Request a quote

FAQs

How does Emergency Response Africa work?

When someone calls ERA, a trained First Responder will be notified on our app and be at the scene of your emergency in minutes. They will stabilize the emergency victim, treat where possible, and if advanced care is required, facilitate transport to one of our Emergency-Ready Hospital Partners. Our medics are highly trained, certified, and provided with quality equipment to deliver care in almost any setting. Whether you’re at home or on the roadside, you know you’re covered. Learn more about our plans.

I currently have a health insurance plan, why do I need emergency medical cover?

In an emergency, urgent care at the scene gives the highest chance of survival. While most health insurance plans are excellent as soon as you get to the hospital, Emergency Response Africa helps you get access to health services before getting to the hospital. We are currently building relationships with HMOs to make our service available as part of your insurance package. You can help us achieve this by referring us to your provider. Please make an introduction by emailing contact@emergencyresponseafrica.com.

Can I call the toll-free number anytime?

Yes! Our emergency helpline is available 24/7 and you can speak with a qualified medical professional. The on-site First Responder service is currently available 7 days a week between 9 am and 5 pm, while medical transportation to a hospital is available 24 hours a day, 7 days a week. Call us when you need it and get end-to-end care. For non-emergency inquiries, you can email us at contact@emergencyresponseafrica.com.

What is the difference between ERA and other ambulance services?

ERA is the only prehospital care provider that offers both on-site First Responder services and medical transportation. The on-site First Responder service dispatches Medical First Responders on motorcycles in minutes who can triage, treat and discharge patients at the scene of the emergency. Medical transportation allows patients to be moved by ambulance to one of our Emergency-Ready Hospital partners. This approach saves time and money, ensuring you get the right level of care fast.

Is Emergency Response Africa a non-profit organization?

No. ERA is a social-enterprise, designed to be both affordable and profitable. We charge a subscription fee, entitling you to call us whenever you are in need. Our promise to you is that we will treat your emergency with urgency, excellence, and empathy, and you will get value for your money. Learn more about our plans.

Contact Us

Need help now? Call our toll free number
0 8000 2255 372