Emergency Response Africa

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Products & Services

Medical First Responder Service

Emergency Response Africa is building Africa’s largest network of community-based First Responders, who
can provide first aid in minutes to a variety of common emergency situations.

Motorcycle Medic Response

When a patient is in critical condition, heavy road traffic should not be the difference between life and death. Our Motorcycle Medic Response is made up of medical professionals who can cut through traffic to arrive on the scene within a few minutes. Motorcycle Medics arrive fully equipped to resuscitate and stabilize patients, while waiting for the ambulance to arrive. Motorcycle Medics travel with:
  • Fully-stocked trauma kit
  • Automated External Defibrillator (AED)
  • Portable Nebulizer
  • Oxygen Administration Equipment
For organizations that do not require a full ambulance standby, a Motorcycle Medic is an excellent, affordable option for 24/7 onsite response with access to ambulance services on an as-needed basis.
FIND OUT MORE ABOUT MOTORCYCLE MEDIC RESPONSE

Estate First Responder Network

Our Estate First Responder Network enables residential communities to build a trusted network of volunteer Community-based First Responders who are equipped to provide immediate first aid treatment in emergencies before professional emergency help arrives.
The Estate First Responder Network is essential for bringing critical emergency services directly to homes in all residential estates. Emergency Response Africa will train selected volunteers in each residential estate, with core first aid and emergency response skills to provide the first line of response when household emergencies occur. As trusted members and residents of their estates, Estate First Responders will:
  • Be trained to recognize early warning signs of emergency situations and know when to call for help.
  • Be trained to communicate effectively with ERA’s Medical Dispatchers to achieve the fastest response.
  • Be trained to deliver First Aid while help is on the way and support a successful handover of the emergency victims to ERA.
They will also:
  • Help individuals and families in their respective estates make informed decisions about their health and well-being during emergencies.
  • Educate residents on practical emergency prevention and first aid.
  • Liaise with ERA to support emergency preparedness initiatives within the estate.
Estates that are part of the Network benefit from faster and more effective emergency response (24/7: day and night), increased safety and confidence of residents, thus building a safer and more cohesive community.
Speak to an ERA Representative

FAQs

Who is a Medical First Responder?

Medical First Responders are service providers in ERA that provide medical assistance, respond to your emergency call, handle it adequately, and ensure the patient's stability.  

How fast can the Medical First Responder Service respond?

ERA prioritizes human health; hence, our Medical First Responder Service is deployed when we get an emergency call, and a solution is provided immediately and within minutes.

What emergencies can ERA's Medical First Responder handle?

Our well-trained experts' response to emergencies is usually efficient. They are well-trained for situations like cardiac arrest, respiratory problems, traumas, and accidents of any kind.

Are the responders trained in advanced medical procedures?

We train our medical responders to address advanced medical issues like CPR, trauma, and first aid procedures. The professionals are certified and emergency-ready at any point

How can I contact the Medical First Responder Service?

Call our emergency hotline at 08000 2255 372 anytime or via our website's contact form. 

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0 8000 2255 372
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